Owners need partners, not vendors.
What We Fix
(From Homepage to Hand-Raised Lead in Under 60 Seconds)
We fix the leaks that block bookings – weak money pages, slow follow-up, no triage, after-hours drop-off – then wire in AI intake, & response, clean routing, and owner-grade reporting.
Money Page That Sells Consult
Above-the-fold clarity, offer framing, and proof turn visitors into consult requests fast.
✓ Fold That Sells – Headline, subhead, single CTA aligned to one action
✓ Offer & Proof – Benefits, outcomes, logos, and testimonials near the CTA
✓ Risk Reversal – Guarantees, safety cues, and expectations reduce hesitation
Instant Follow-Up & Qualification
Every qualified inquiry gets touched in under 60 seconds by SMS/email/AI with human handoff.
✓ Speed-to-Lead SLA – Triggers on forms/calls/missed calls; auto-SMS in <60s
✓ Channel Pairing – SMS + email + click-to-call for redundancy
✓ Human Handoff – Escalates to on-call with context and next action
Smart Intake & Triage
✓ Pre-Qual Questions – Budget, timeline, use-case gates right on the form
✓ AI Intake – Chat/voice captures context, tags, and scores leads
✓ Calendar Guardrails – Only qualified see the scheduler; others to nurture/FAQ
After-Hours Capture & Routing
No inquiry dies at 7pm – capture, respond, and queue next-day priority.
✓ Auto-Replies – Empathy SMS with scheduling link and response window
✓ On-Call Escalation – Ring groups, fallback, and voicemail-to-text
✓ Overflow Rules – Weekend/holiday branches with a full audit trail
Pipeline You Can Trust
✓ Stage Definitions – New → Qualified → Booked → Show → Won/Lost
✓ SLA Timers – Alerts on stuck deals and nudges for next steps
✓ Attribution – UTMs and source/medium mapped all the way to revenue
Board-Level Reporting Weekly
Owner-grade dashboard and a weekly email make performance obvious.
✓ KPI Panel – Answer Rate, Speed-to-Lead, Booked/Show, Win Rate
✓ Trend & Tests – WoW movement plus current CRO/AI experiments
✓ Decisions – Next-week priorities summarized in plain English
Paid Audit First: A 7–10 Day Conversion Blueprint
Outcomes We Measure
Answer Rate
The share of inquiries touched within SLA – across forms, calls, chat. We trigger instant SMS/email, log every contact, and segment by channel and hour so you see where response slips. Weekly reports surface misses, and after-hours rules close the gap.
Speed
Median time from inquiry to first human/AI touch. We timestamp each trigger, route to on-call, and nudge if no action. Dashboards flag outliers, and <5-minute targets are enforced with alerts, overflow branches, and auto-reply safety nets.
Booked Consults & Show Rate
How many qualified meetings get scheduled – and who actually shows. We track source → booking, confirmations, reminders, and reschedules to cut no-shows. Pipeline tags tie meetings to revenue so you can see which channels produce real conversations.
One fixed scope. One accountable owner.
90 Day Plan
The MOB Growth Platform: 90-Day Build, Measurable KPIs
Over a 90-day sprint, we ship conversion-first pages, wire <60s AI-assisted follow-up, standardize routing and calendar SLAs, and stand up a unified pipeline with board-style reporting – so qualified visits become booked consults you can measure and manage.
Weeks 0/2 - Audit & Plan:
We align on goals, baselines, and scope – auditing your funnel end-to-end, choosing the tech stack, defining KPIs/SLAs, and mapping a 90-day plan with clear acceptance criteria.
Weeks 3/6 - Build:
We build the conversion architecture – information hierarchy, persuasive copy, design system, and dev-ready templates – while drafting AI intake prompts/guardrails and routing rules for speed-to-lead.
Weeks 7/9 - Integrate:
We integrate forms, calendars, SMS/email sequences, pipeline stages, and analytics events, then QA the full path (agent → routing → calendar) with load tests and team walkthroughs.
Weeks 10/12 - Launch & CRO:
We launch to live traffic, monitor KPIs in real time, run your first A/B (headline/CTA or intake step), finalize training, and deliver a board-style report with next-quarter CRO priorities.